The local picture
Home energy in Norwich
Most homes in Norwich are on mains gas, but a significant minority rely on electric, oil or LPG heating. Both groups can qualify for support: boiler replacements for gas homes, and heat pump funding for homes off the grid.
That’s about 9,941 of the 69,160 homes in Norwich — lower than the average for the East of England.
An estimated 8,195 households in Norwich (12.1%) are in fuel poverty — living on a lower income in a home that’s expensive to heat. That’s higher than the East of England average of 9.3%, which is why grant funding here is so important.
Sources: DESNZ, Sub-national estimates of properties not connected to the gas network, 2024 data (published December 2025); DESNZ, Sub-regional fuel poverty data 2026 (2024 data), Low Income Low Energy Efficiency measure.
What’s available
Grants you could get in Norwich
For most homes in Norwich, a funded boiler replacement and better insulation make the biggest difference — but we’ll check every scheme you could qualify for.
Eligibility
Who can apply in Norwich?
- You own your home or rent it privately (with your landlord’s permission)
- Your heating is old, inefficient or not on mains gas — or you have no central heating
- Someone in your household receives a qualifying benefit, or your income or postcode qualifies through local criteria
- For heat pumps: you’re replacing oil, gas, LPG or electric heating (not means-tested)
Not sure? Just ask.
Rules differ between schemes, and some depend on where you live in Norwich. Apply online or call 0800 246 1797 and we’ll check your postcode.
FAQs
Grant questions in Norwich
Can I get a free boiler in Norwich?
Yes — homeowners and private tenants in Norwich can apply for government-backed funding. Eligibility usually depends on your heating system and household circumstances, such as receiving certain benefits, and in some areas your income or postcode. A quick application tells us what you could be entitled to.
How many homes in Norwich are off the gas grid?
Around 14.4% of homes in Norwich — roughly 9,941 properties — aren’t connected to the gas network, lower than the East of England average of 20.3%. These homes can often get extra support, including up to £9,000 towards a heat pump where the Boiler Upgrade Scheme applies.
Can I get a heat pump grant in Norwich?
Yes. The Boiler Upgrade Scheme gives £7,500 towards an air or ground source heat pump, plus an extra £1,500 until March 2027 for homes heated by oil or LPG with no mains gas connection. It isn’t means-tested.