The local picture
Home energy in South Norfolk
Well over a third of homes in South Norfolk aren’t connected to mains gas — one of the highest rates in Great Britain. Most rely on oil, LPG, electric storage heaters or solid fuel, which makes the area a priority for heat pump funding.
That’s about 27,472 of the 66,560 homes in South Norfolk — higher than the average for the East of England.
An estimated 6,400 households in South Norfolk (9.9%) are in fuel poverty — living on a lower income in a home that’s expensive to heat. That’s in line with the East of England average of 9.3%.
Sources: DESNZ, Sub-national estimates of properties not connected to the gas network, 2024 data (published December 2025); DESNZ, Sub-regional fuel poverty data 2026 (2024 data), Low Income Low Energy Efficiency measure.
What’s available
Grants you could get in South Norfolk
With so many homes in South Norfolk off mains gas, heat pump funding is often the biggest opportunity — but we’ll check every scheme you could qualify for.
Eligibility
Who can apply in South Norfolk?
- You own your home or rent it privately (with your landlord’s permission)
- Your heating is old, inefficient or not on mains gas — or you have no central heating
- Someone in your household receives a qualifying benefit, or your income or postcode qualifies through local criteria
- For heat pumps: you’re replacing oil, gas, LPG or electric heating (not means-tested)
Not sure? Just ask.
Rules differ between schemes, and some depend on where you live in South Norfolk. Apply online or call 0800 246 1797 and we’ll check your postcode.
FAQs
Grant questions in South Norfolk
Can I get a free boiler in South Norfolk?
Yes — homeowners and private tenants in South Norfolk can apply for government-backed funding. Eligibility usually depends on your heating system and household circumstances, such as receiving certain benefits, and in some areas your income or postcode. A quick application tells us what you could be entitled to.
How many homes in South Norfolk are off the gas grid?
Around 41.3% of homes in South Norfolk — roughly 27,472 properties — aren’t connected to the gas network, higher than the East of England average of 20.3%. These homes can often get extra support, including up to £9,000 towards a heat pump where the Boiler Upgrade Scheme applies.
Can I get a heat pump grant in South Norfolk?
Yes. The Boiler Upgrade Scheme gives £7,500 towards an air or ground source heat pump, plus an extra £1,500 until March 2027 for homes heated by oil or LPG with no mains gas connection. It isn’t means-tested.